General Terms and Conditions Saunakiste.ch GmbH
Status: February 2024
1 Scope of application
These General Terms and Conditions (GTC) govern the legal relationship for all rentals of sauna appointments by Saunakiste.ch GmbH, Keltenstrasse 98, 3018 Bern (hereinafter ‘Landlord’) to customers via the website www.saunakiste.ch (hereinafter ‘Website’) or other channels. The sauna rules are an integral part of these GTC. They are available on the Website.
2 Subject matter of the contract
The Lessor rents sauna appointments to the Customer via the Website in the sauna facilities operated by the Lessor at the prices stated on the Website.
3 Booking and payment
Sauna appointments are generally booked via the Lessor's website. Bookings via other agreed communication channels, such as telephone or WhatsApp/SMS, are also possible. Payment for the rented sauna slots is made via the payment options offered on the website. Payment is made in advance and is due before the booked sauna date.
4 Cancellation and refund
Cancellation of a booking is possible up to 48 hours before the start of the booked sauna appointment, provided that the customer has made the booking as a registered member. Cancellation of the booking as a non-registered member is not possible. Bookings cancelled too late or not used are subject to a charge and will not be refunded.
5 Use
Use of the sauna facilities is at your own risk. The sauna facilities should only be used by persons who are physically healthy and free from infectious diseases.
6 Liability
Utilisation of the lessor's services, in particular the use of the sauna facilities and accessories, is at the user's own risk and peril. To the extent permitted by law, the lessor accepts no liability for direct or indirect damage.
The Lessor shall not be liable for the loss of personal effects, valuables, money, clothing or other items brought into the sauna.
The customer shall be liable for any damage caused by him to the sauna facilities and their accessories. He must reimburse the Lessor in full for the corresponding repair and/or replacement costs.
Any cooling off and swimming in waters around the sauna facilities is at the customer's own risk; any liability in this respect is rejected.
The lessor accepts no liability for the temporary unavailability of the sauna facilities due to repair or maintenance work, nor for circumstances beyond the lessor's control (e.g. force majeure). The information provided on the lessor's website does not constitute a guarantee. The landlord's website may contain external links over whose content the landlord has no influence. The landlord therefore accepts no liability for the content of these external links.
7 Operating Times
The sauna facilities are available to the customer for hire during the bookable slots. The locations, operating times and equipment of the lessor's sauna facilities may change at any time.
8 Data Protection
Personal data is collected and processed in accordance with the Privacy Policy. This forms an integral part of these GTC. The Privacy Policy is available online, currently under Privacy Policy | Sauna Box. By making a booking, the customer accepts the processing of their personal data in accordance with the privacy policy.
9 Amendment of the GTC
The Lessor reserves the right to amend these GTC at any time. The amended GTC shall apply from the date of their publication on the Lessor's website.
10 Severability Clause
Should any provision of these GTC be invalid, this shall not affect the validity of the remaining provisions.
11 Applicable law and place of jurisdiction
Disputes in connection with these GTC and the business relationship between the Customer and the Lessor shall be governed exclusively by Swiss substantive law. The exclusive place of jurisdiction for all disputes arising from or in connection with these GTC and the contractual relationship between the Customer and the Lessor shall be Bern, Switzerland.