Question 1

How do I reserve the sauna at Saunakiste?

Accepted Answer

You can reserve your sauna online by choosing your preferred location, filling out the booking form and specifying your preferred date and time.

Question 2

Can I rebook or cancel my booking?

Accepted Answer

A booking can be cancelled or rebooked up to 48 hours before the start of the booked sauna appointment. In the event of cancellation, a voucher will be issued for the amount booked. Bookings cancelled too late or not used will incur a charge and will not be refunded.

Question 3

What about the payment?

Accepted Answer

Payment is made online by credit card or Twint.

Question 4

How did you calculate the price?

Accepted Answer

The basic rate for 1-2 people per hour is CHF 35, for each additional person CHF 10 per hour is charged.

Question 5

How do I contact Saunakiste for further questions?

Accepted Answer

You can reach us via the contact form on our website or contact us directly by email at info@saunakiste.ch. Unfortunately, we cannot be reached by phone.

Question 6

Who heats the sauna?

Accepted Answer

The sauna is heated by the users themselves with fire. Firelighters are provided for this purpose. If you see in the booking calendar that you are the first to use the sauna that day, you can come an hour early to heat it up properly.booking calendar ZehendermätteliLeissigen booking calendarSolothurn booking calendar

Question 7

What should I bring to the sauna session?

Accepted Answer

We recommend bringing:· Drinks· Two towels· Swimwear· Flip-flops· Headlamp in the dark· Please come already showered.

Question 8

What is the temperature in the sauna?

Accepted Answer

The sauna is heated with a wood stove and has a temperature between 80 and 90 degrees Celsius.

Question 9

What preparations do I need to make before visiting the sauna?

Accepted Answer

Before your visit, make sure that no one has booked before you. If not, you will have to heat up the sauna yourself. It takes about 45 minutes for the sauna to heat up. You will not be charged for the extra time it takes to heat up. Please also check the ash pan under the fire hole and empty it before heating up for the first time.

Question 10

How do I take care of the sauna after my visit?

Accepted Answer

Please clean the floor with the broom provided, take all rubbish with you and empty the foot cleaning basin. After your stay, lock the door and place the key in the designated key deposit.

FAQ: Frequently asked questions about sauna visits